Last updated: 1 April 2026

VisualTell Printing Pte. Ltd. ("VisualTell", "we", "our", or "us") is committed to protecting the privacy of everyone who visits our website and uses our services. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us through our website or any related communications.

Information We Collect

When you visit our website, submit an enquiry, or place an order, we may collect personal information such as your name, email address, phone number, company name, and delivery address. We may also collect information about how you use our website, including pages visited and actions taken, to help us improve your experience.

How We Use Your Information

We use the information we collect to process your orders and deliver your prints, respond to your enquiries and provide customer support, send you updates relevant to your order, and improve our website and services over time. We do not sell, rent, or trade your personal information to any third parties.

WhatsApp and Direct Communications

If you contact us via WhatsApp or any other messaging platform, the information you share will be used solely to assist with your enquiry or order. These communications are kept confidential and are not shared with external parties.

Cookies

Our website may use cookies to enhance your browsing experience and understand how visitors use our site. You may choose to disable cookies through your browser settings, though some features of the website may not function as intended as a result.

Data Storage and Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse. Your data is stored securely and accessed only by authorised personnel who require it to carry out our services.

Third Party Services

We may use trusted third party tools and platforms to operate our website and fulfil orders, such as payment processors or delivery partners. These parties are only given access to information necessary to perform their specific functions and are required to keep your data confidential.

Your Rights

You have the right to request access to the personal information we hold about you, request corrections to any inaccurate information, and request that we delete your data, subject to any legal or operational requirements. To exercise any of these rights, please contact us directly.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, you can reach us at hello@visualtell.com.sg or via WhatsApp at the number listed on our website.

VisualTell Printing Pte. Ltd. reserves the right to update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date at the top.